Usage Guide

Shopping Agent Service

We purchase your required goods on be half of you and deliver them to your specified place.

Shopper Service

step1  Customer > vvJapan

You are kindly requested to find your required goods by internet and advise us related URL and necessary information i.e.. quantity, color, size etc. by e-mail or contact page.

Example)

URL : http://www.vvjapan.net/goods-001.html

Qty : 1 pce, Color : Pink, Size M

* In case of more than 2 items, please past url and mention color, size etc. as well.

step2  vv.Japan > Customer

We will advise you of cost to purchase goods, local delivery, banking and our handling charge along with our bank detail.

Shopping Agent Service Handling Charge per Order
Purchasing Amount(including tax) per Order Handling Charge
Less than JPY10,000 JPY500
From JPY10,000 – Less than JPY20,000 5% of total amount
From JPY20,000 – Less than JPY30,000 4% of total amount
From JPY30,000 – Less than JPY100,000 3% of total amount
More than JPY100,000 JPY3,000

* We accept max. 5 shops and max. 20 items per order. In case of more than them, please ask us.

* In case of goods to be reserved, our handling charge shall be calculated as separate order.

* In case of purchasing at actual store, we may accept subject to store in Osaka and amount more than JPY30,000.

step3  vvJapan

After receipt of payment, we will start to purchase goods and let you know the result.

step4  vvJapan > Customer

As soon as goods are ready to ship, we will weigh and size of package and advise you of shipping charge.

Therefore, you need to make payment totally two times.

After receipt of payment, we will dispatch goods to your specified address and advise tracking number.

Remarks

  • In order to avoid missing the cargo, we will arrange all shipments by traceable mode of shipment.
  • If customs duty is charged at import customs of customer’s country, its cost should be customer’s (consignee’s) account.
  • Our handling charge for consolidation package is FREE, however, if new carton boxes are required, its cost should be on buyer’s account.
  • PayPal and banking fee are as under.
Credit Card Currency Lifting Charge
PayPal JP Yen 4% + JPY250
Local Remittance Currency Lifting Charge
Bank of Taiwan TW Dollar Free
Hang Seng Bank Ltd. HK Dollar Free
DBS Bank SG Dollar Free
Foreign Remittance to Japan Currency Lifting Charge
Shinsei Bank JP Yen JPY2,500.-/remittance
Mitsui Sumitomo Banking Co. JP Yen JPY4,000.-/remittance
Local Remittance in Japan Currency Lifting Charge
Mitsui Sumitomo Banking Co. JP Yen Free
Japan Post Bank (Yu-Cho) JP Yen Free
Shinsei Bank JP Yen Free
Rakuten Bank JP Yen Free

Auction Bidding Service

step1  Customer > vv.Japan

Please let us know link and bidding amount of Yahoo auction.

step2  vv.Japan > Customer

We will check detail of your inquiry and let you know the amount of deposit.

If some discrepancy happen, that amount will be setoff with shipping charge.

Auction Bidding Handling Charge per Bidding
Win a bid Fail a bid
JPY800/bid JPY300/bid

* We are unable to accept to increase bidding amount and cancel the auction.

step3  vv.Japan 

After receipt of payment, we will bid the auction.

step4  vv.Japan > Customer

In case of win the auction, we will advise you shipping charge. After shipment we will let you know trucking number of the cargo.

In case of fail, we will deduct our handing charge JPY300 and return the balance.

Remarks

  • In order to avoid missing the cargo, we will arrange all shipments by traceable mode of shipment.
  • If customs duty is charged at import customs of customer’s country, its cost should be customer’s (consignee’s) account.
  • Our handling charge for consolidation package is FREE, however, if new carton boxes are required, its cost should be on buyer’s account.
  • PayPal and banking fee are as under.
Credit Card Currency Lifting Charge
PayPal JP Yen 4% + JPY250
Local Remittance Currency Lifting Charge
Bank of Taiwan TW Dollar Free
Hang Seng Bank Ltd. HK Dollar Free
DBS Bank SG Dollar Free
Foreign Remittance to Japan Currency Lifting Charge
Shinsei Bank JP Yen JPY2,500.-/remittance
Mitsui Sumitomo Banking Co. JP Yen JPY4,000.-/remittance
Local Remittance in Japan Currency Lifting Charge
Mitsui Sumitomo Banking Co. JP Yen Free
Japan Post Bank (Yu-Cho) JP Yen Free
Shinsei Bank JP Yen Free
Rakuten Bank JP Yen Free